Are you a licensed Childcare facility?

Yes. license # kris-afz25w

how many staff are on at one time?

there are 2 staff members on at one time, giving a maximum ratio of 4:1. this ratio is double the legislation of 8:1, meaning more one on one interactions with your child.

do you have structured activities or free play?

we believe that both structured and free play are essential to a child's development. we have compiled a variety of fun interactive and independent ways to work with your child on educational, emotional and physical development utilizing both structured and unstructured activities.

How can I know what my child does every day?

It is important to ask your child what they did everyday and if they had fun, but our teachers are always happy to talk with you at drop-off or pick-up to discuss your child’s day. We also post a monthly calendar of special events and activities can be found on our website.

In addition, we schedule evaluations and conferences twice a year to discuss social, academic, and motor skills with our parents.

If you have a special concern, we will be more than happy to schedule an appointment to discuss it with you.

Can we bring treats for birthdays or other special occasions?

Children love celebrating birthdays and other special days and you are welcome to bring food to celebrate.  any treats must be purchased at a store and arrive unopened in the bakery container. Please be sure to check with our staff in advance to ensure that you have enough treats for everyone in the class and are aware of any food allergies that must be considered

What is your policy for dropping off and picking up children? What If I am unable to pick up my child, can someone else do it?

Any person/ persons listed on your authorization to pick up form may pick up your child. They will be required to show identification so that we may ensure the safety of your child and prevent any unnecessary conflict. The parent(s)/ guardian may be required to show identification. Please see our policies page for more information and details.

Do you provide meals and snacks?

breakfast must be given prior to arrival. Each child will bring his/her lunch box that will be filled at home with mid morning snack and lunch. the learning train will provide a daily healthy snack at 3:00 pm.

What items do i need to supply for my child ?

An itemized list is included on the registration form and outlined in our parent Handbook

Can I come to view the classroom before I register?

Yes, in fact we encourage it!  It is important for both you and your child to view the space to feel comfortable with your decision. Giving your child a visual picture will help ease their mind. We ask that you please make an appointment by phone or email to schedule a visit.

Do I need to volunteer?

There is no mandatory volunteering, however, we do have an open door policy and you are welcome to stay any day. We just ask that you schedule your visits ahead of time with our staff.

Do the children go on field trips?

we will be exploring this more once the centre is open and operating. in short, we would love to add these adventures into our program

Do the children play outside?

Yes, at least once per day. shaded areas are provided for the summer and dry areas are provided for the winter.

What should my child wear to daycare?

We encourage families to send their children to daycare in clothes that can get messy and appropriate for that day's weather (muddy buddies, boots, hats, and mittens for rainy or cold days; shorts, hats and sunscreen for warmer days). Also, it is best to have loose clothing to help them with their bathroom success.

Are all staff trained in CPR and first aid?


Should I stay to get my child settled when dropping them off?

For some children, this is their first separation from their parents. We understand that this is often a difficult experience for youngsters. It is important to let your child know you are leaving, but will come back for them after daycare. For the first few days you may want to stay 5 to 10 minutes outside the facility. and we will be glad to contact you on your child's progress. Our staff will let you know when your child feels comfortable with the new environment. Separation anxiety is very common in young children. If you are positive, encouraging and honest when talking about daycare, your child will have fewer fears about being left there. Our staff are very experienced and have many ways to settle and distract a crying, stressed child. It is often best to have a quick, happy goodbye with a promise you will be back at pickup time. Long, drawn out goodbyes tend to create a feeling of uneasiness and nervousness in the child.

What should I do if my child is sick?

 please review in our Parent Handbook for further information

What does class time look like?

Please review the sample daily routine on our website under "Daily Routine"


If you have any further questions please contact us



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